Privacy Policy

Privacy Policy last updated: December 31, 2021

This Privacy Policy intends to tell Users of our policies about the collection, use and disclosure of personal data during the use of the service and the choices associated with this information. Spiga Nord SPA manages the website https://www.polyglycerol-singapore.com/.

Spiga Nord SPA uses these observations to offer Users with the service and make it better day after day. By using the service, the User, therefore, accepts the collection and use of information by this policy.

1. Privacy Policy Glossary

Cookies

Cookies are small data files stored on the User’s device.

Usage Data

Usage data is the data collected automatically generated by the service or by the infrastructure of the service itself (such as the duration of the visit of a page).

Personal data

Personal data means the data of a living person who can, therefore, be identified by these same data (or by those and other information in our possession or that could come into our possession).

Data processor (or service providers)

This indicates the processing of data by any person (service provider) who processes data on behalf of the owner indicates any person (other than an employee of the owner) who processes the information for the owner account.
The Data Controller can use the services of various service providers to process User Data more effectively.

Data object

The data object is an individual living subject to personal data.

Data Controller

Indicates a person who (alone or jointly or in common with other people) determines the purposes for which and how personal data are or must be processed.
For this Privacy Policy, we are responsible for processing the data of the users in question.

User

It is the person who uses our service. The User corresponds to the subject of the data, which is the subject of personal data.

Collection and Use of information

The world in which User Data is collected and so used for various purposes and to improve the quality of the service.

2. Privacy Policy Definitions and legal references

Personal Data (or Data)

Personal Data is any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

These are the information collected through this application (also from third-party applications integrated into this application), including IP addresses or domain names of the computers used by the User who connects with this application; addresses in URI notation (Uniform Resource Identifier); time of the request; the method used to send the request to the server; the size of the file obtained in response; numeric code indicating the status of the response from the server (successful, error, etc.); country of origin; the characteristics of the browser and operating system used by the visitor; the various temporal connotations of the visit (such as the time spent on each page); and the details of the itinerary followed within the application, with particular note the sequence of pages consulted; the limits on the operating system and the User’s IT environment.

User

The person who uses this application, unless otherwise specified, coincides with the interested party.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Responsible)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other bodies which, individually or together with others, determine the purposes and means of the processing of Personal Data and the tools adopted, including the security measures on the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this application.

This Application

The hardware or software tool through which Users’ Personal Data is collected and processed.

Service

The service provided by this application is defined in the relative terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

3. Types of data collected

Full details on each type of Data collected are provided in the following dedicated section of the Privacy policy, or through specific information texts displayed before the collection of the data.
The User can give personal data or, in the case of Usage Data, collected during the use of this application.
Unless otherwise specified, all the Data requested by this application are mandatory. If the User refuses to communicate with them, it may be impossible for this application to offer the service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any result on the availability of the service or its operation. Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies has the purpose of providing the service requested by the User

Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this application, unless otherwise specified, has the purpose of providing the service requested by the User, in addition to the other purposes described in this document and the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he has the right to communicate or give them, freeing the owner from any liability to third parties.
While using our service, we may ask you to give us some identifiable information that can be used to contact you or find you (“personal data”). Personally, identifiable information may include, but is not limited to:

The personal data collected, or through third parties, are divided into several sub-categories:

Cookies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies are files with a small amount of data that can include a unique anonymous identifier. We sent cookies to your browser from a website and stored them on your device. The monitoring technologies used are also beacons, tags and scripts to collect and track information and to improve and analyse our service. You can ask your browser to refuse all cookies or to show when a cookie is sent. However, if you do not accept cookies, it may not be possible to use some parts of our service.
You can ask your browser to refuse all cookies or to show when a cookie is sent. However, if you do not accept cookies, it may not be possible to use some parts of our service.

Examples of Cookies we use:

• Session cookies. We use session cookies to manage our service,
• Cookie preference. We use preference cookies to remember your preferences and various settings.
• Security Cookies. We use security cookies for security reasons.

Usage data

We may also collect information on how to get access to and use the service for the so-called usage data. This Usage Data may include information such as the Internet protocol address of the computer (e.g. IP address), the type of browser, the browser version, the pages of our service you visit, the time and date of the visit, the time spent on these pages, the unique identifier of the device and other diagnostic data.

Business Name

Data communicated during the use of the service

4. Use of data

The Data Controller adopts the proper security measures to prevent unauthorised access, disclosure, change or destruction of Personal Data.
The Data Controller will use the Data collected for

• Provide and support and improve the service
• Inform the User of changes to our service
• Allow you to take part in the interactive features of our service when the User chooses to do so
• Provide customer support
• Collect valuable analyses or information to improve the service
• Monitor the use of the service
• Detect, prevent and solve technical problems

Legal basis of the treatment

The Data Controller processes Personal Data on the User if one of the following conditions exists:

• The User has given consent for one or more specific purposes.
• Processing is necessary for the execution of a contract with the User and the implementation of pre-contractual measures.
• It is required to fulfil a legal obligation to which the owner is subject.
• It is necessary for the performance of a public interest task or for the exercise of civil powers.
• The treatment is required for the pursuit of the legitimate interest of the owner or third parties.

Yet, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment. In particular to specify whether the treatment is based on the law, provided for in a contract or necessary to end a contract.

Method of treatment

The treatment is carried out using IT and telematic tools, with organisational processes and with logic strictly related to the purposes indicated. In addition to the owner, sometimes, other subjects involved in the organisation of this application (administrative, commercial, marketing, legal, system administrators) or external items (such as third-party technical service providers, postal carriers, may have access to the data). Hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.

Place of treatment

The Data are processed at the Data Controller’s operating offices and in any other area where the parties involved in the processing are located.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To get further information on the place of treatment, the User can refer to the section on the details on the processing of Personal Data.
The User has the right to get information about the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the data.

Data retention

The User’s data will be kept only for the time necessary for the purposes indicated in this Privacy Policy. Your data will be used and stored to the extent required to fulfil the owner’s legal obligations (such as if you must keep your observations to comply with applicable laws), resolve disputes and applicable agreements and policies. Legal.
The Owner, Spiga Nord SPA, will also keep user data for internal analysis purposes. Usage Data is generally kept for a shorter time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obliged to keep this data for more extended periods.

Retention period

The data are processed and stored for the time required by the purposes for which they were collected.
Therefore:

• Personal Data collected for purposes related to the execution of a contract between the owner, and the User will be retained until the implementation of this contract is completed.
• Personal Data collected for purposes related to the legitimate interest of the owner will be retained until this interest is satisfied. The User can get further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the treatment is based on the User’s consent, the Data Controller can keep the Personal Data longer until such consent is revoked.
At the end of the retention period, Personal Data will be deleted.

Transfer of data

User information, including personal data, may be transferred to, and maintained, on computers located outside of your state, province, nation or other governmental jurisdiction where data protection laws may differ from those of your domain.
If the User is located outside of Italy and chooses to give information to the Service Owner, please remember that the data will be transferred and processed, including personal data, in Italy.
The User’s consent to this Privacy Policy, followed by the sending of such information, represents the consent to this transfer.
The Data Controller will take all measures reasonably necessary to make sure that the User’s Data are processed securely and by this Privacy Policy and that no transfer of Personal Data will take place at an organisation or country unless there are adequate data controls and other personal information.

5. Service providers

The owner may use third-party companies and people to help the service (“Service Providers”), to give the service, to do services related to the Services or to aid the owner in analysing how the service is used.
These third parties have access to the User’s Personal Data only to do these activities on behalf of the owner and are obliged not to show or use them for other purposes.
We may use third-party service providers to check and analyse the use of our service to:

Links to other sites

The Service provided by the Owner may contain links to other websites that are not managed by the owner. If the user clicks on a third-party link, he will be directed to that third party’s site. We strongly recommend the User to check the Privacy Policy of each website he visits. The owner has no control and will not take any responsibility for the content, privacy policies or practices of any third-party site or service.

6. Disclosure of data

Legal requirements

The Data Controller may show the User’s Personal Data in good faith, believing that such action is necessary for:

• Respect a legal obligation
• Protect and defend the User’s rights or property
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability
• Purpose of the processing of the collected data

The User Data is collected to allow the owner to give its Services, as well as for the following purposes: Statistics, Contacting the User and Hosting and backend infrastructure.
To get further detailed information on the purposes of the processing and the personal data concretely relevant for each use, the User can refer to the relevant sections of this document.

7. Contact the User

Contact form (this question)

By filling out the contact form with your data, the User consents to their use to respond to requests for information, quotes or any other type indicated by the form header.
Personal data collected: e-mail; Commercial name.

Hosting infrastructure and backend

This type of service has the function of hosting data and files that allow this application to work, allow its distribution and to give a ready-to-use infrastructure to provide specific features of this application.
Some of the services listed below, if any, may run on geographically distributed servers, making it challenging to decide the real site where personal data is stored.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behaviour.

8. Data security

The security of your data is essential to the owner, but keep in mind that no method of transmission over the Internet or electronic archiving is 100% secure. While the owner undertakes to use commercially acceptable means to protect the User’s data, the same can guarantee his absolute security.

User rights

The Data Controller intends to take reasonable measures to allow the User to correct, change, cancel or limit the use of his data.
Whenever possible, the User can update their Data directly in the account settings section. If the User is unable to change their data, please contact the Data Controller to make the requested changes.
If the User wishes to be informed of the personal data held by the Data Controller and which is removed from the systems, please contact the Data Controller.

In certain circumstances, the User has the right to:

• access and receive a copy of their data held by the owner
• rectify any personal data of the User that is inaccurately held by the User
• ask the cancellation of their personal data held by the Data Controller

The User has the right to data portability for the information provided to the owner. You can ask to get a copy of your data in a commonly used electronic format so that you can manage and move it.
The User is asked to note that the owner may ask to verify his identity before responding to such requests.
Furthermore, Users can exercise certain rights about the Data processed by the owner.

The User, therefore, has the right to:

• withdraw consent at any time.

The User can revoke consent to the processing of their Data previously expressed.

• Object to the processing of their data.

The User can object to the processing of their data when it occurs on a legal basis other than consent.

• Access their data.

The User has the right to get information on the data processed by the owner, on some aspects of the treatment and to receive a copy of the data processed.

• Check and ask a correction.

The User can verify the correctness of his Data and request its updating or rectification.

• Obtain the limitation of the treatment.

When certain conditions are met, the User can ask the restriction of the processing of their data. In this case, the Data Controller will not process the Data for purposes other than their conservation.

• Obtain the cancellation or removal of Personal Data.

When certain conditions are met, the User can ask for the dissolution of their Data by the owner.

• Receive your data or transfer it to another holder.

The User has the right to receive his data in a structured format, commonly used and readable by an automatic device and, where technically possible, to get his transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools, and the treatment is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.

• Propose a complaint.

The User can complain about the competent authority for the control of the protection of personal data or take legal actions.

Details on the right to object

When personal data are processed in the public interest, in the exercise of civil powers with which the owner is invested or to pursue a legitimate interest of the owner, users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that, if their data were processed for direct marketing purposes, they could oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To use the User’s rights, he can direct a request to the owner’s contact details indicated in this document. Claims are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

9. Further information on treatment

Defence in court

The User’s Personal Data may be used by the owner in court or the preparatory stages for its possible establishment for the protection against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to show the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this application may give the User other and contextual information about specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Application and any third-party services used by it may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further details about the processing of personal data may be requested at any time to the Data Controller using the contact details.

Reply to “Do Not Track” requests.

This application does not support “Do Not Track” requests.
To find out if any third-party used services support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving information to Users on this page and, if possible, on this application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes of contact held by the owner. Therefore, please consult this page, referring to the date of the last change indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary, informing him of any changes made by e-mail, or with a prominent notice on the service, before the changes take effect.
The owner will undertake to update the “validity date” at the top of the Privacy Policy.
However, the User is advised to check this Privacy Policy to assimilate any changes.

Privacy Policy of children

The Data Controller Service is not for children under 13 years of age (“Children”). The Data Controller does not knowingly collect personally identifiable information from anyone under the age of 13. If the parent or guardian user knows their children have provided personal data, please contact the owner. If the Data Controller becomes aware that he has collected Personal Data from minors without verifying parental consent, he will take steps to remove this information from his servers.

10. Privacy Policy Contact information

If the User has questions about this Privacy Policy, please contact the owner

• Via email: [email protected]
• By phone: 0039 0185 35251
• By mail: Via Prof. Silvio Rolando, 22 – 16042 – Carasco (GE) – Italy

Data Controller

Spiga Nord SPA · VAT/P.IVA: IT-00544210107 · C.F.: 00544210107 · Via Prof. Silvio Rolando, 22 – 16042 – Carasco (GE) – Italy

www.polyglycerol-singapore.com Privacy Policy

Privacy Policy Legal references

This privacy statement has been prepared based on multiple law systems, including articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement only concerns this application.